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DAWAL PROFILE
DAWAL (Xiamen) lndustry and Trade Limited is a professional supplier of wafer check valves. Products cover Dual Plate Wafer Check Valve, Solid Lug Wafer Check Valve, Double Flange Wafer Check Valve, Single Plate Wafer Check Valve (Long Type), Single Plate Wafer Check Valve (Short Type), Tilting Wafer Check Valve, Lift Type Wafer Check Valve, Axial Flow Check Valve, Nozzle Check Valve and Slow Closing Check Valve. DAWAL, with outstanding service integrated with various products, customized packaging, high-standard inspection and credible after-sales service, stands ready to help our customers and provide them with professional solutions.
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SERVICE
Customer’s needs always come first. DAWAL’s experienced sales and service team stand ready to give quick and professional response to the client’s quotation, order issues and any other demands. DAWAL not only provides cost-effective products with good quality but also offers customer service with added value. The satisfaction of customers stays as our permanent pursuit.  SERVICE SYSTEM Pre-sales service   Professional and highly-efficient reply referring product consulting, quotation and other needs will be delivered to customers.     On-purchase service   Sales team gives timely feedback to order issues, and will offer production schedule and weekly reports. After-sales service   Customer service team deals with customer’s feedback and complaints once upon their arrival. As for the complaints, sales will reply immediately and collect more details of the issue. And then inform the QC team and production department to find out solutions within 3 days. Preventive measures will be also implemented to avoid similar problems in the future.
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OUR VALUE
We always put customer's needs first. Putting ourselves in customer’s shoes, we will provide detailed product information, try the best to meet customize demand, reducing unnecessary time in the early stage of the order; supervise the process of production inspection, provide inspection reports in time to spare customers' concerns about product quality; and when it comes to after-sale issue, we will also quickly deal with it.
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